31. The leader acts as a liaison officer between the employees and the outside world is _________.
32. Fixation of standards, measurement of performance, comparison, and correction of deviation are the steps in________.
33. The delegation of authority on the basis of custom, conventions or usage is known as
34. Planning is looking ahead and control is_________.
35. Exchange of ideas, opinions, information etc. between two or more persons is________.
36. Delegation of some of his duties by a subordinate to another subordinate of the same rank is called
37. Communication is a _________.
38. The person who sends a message is known as________.
39. Direction is a managerial function performed by
40. The act of making ones ideas and opinions known to others is said by_______.
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