Sum of cost of direct materials, costs of buildings, equipment, research and development costs is classified as

Consumed time to deliver a complete order to its customers is termed as

Number of employees that indicate high ratings of satisfaction, divided by number of surveyed employees are to calculate

If number of processes, in which employees who can make decisions are 20 and number of processes are 50, then employee empowerment ratio will be

Time between a customer's order placement till customer receives its delivery is known as

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