Sum of cost of direct materials, costs of buildings, equipment, research and development costs is classified as investments. An investment is a monetary asset purchased with the idea that the asset will provide income in the future or will later be sold at a higher price for a profit.
Consumed time to deliver a complete order to its customers is termed as
Number of employees that indicate high ratings of satisfaction, divided by number of surveyed employees are to calculate employee satisfaction. "Employee satisfaction" is the term used to describe whether employees are happy and fulfilling their desires and needs at work.
If number of processes, in which employees who can make decisions are 20 and number of processes are 50, then employee empowerment ratio will be
Time between a customer's order placement till customer receives its delivery is known as customer response time. It is the time between when a customer makes an inquiry about a product or commits to a purchase a good or service and when it is actually received by said customer.