41.
Services cannot be stored. This describes the ___________characteristic of services.

42.
Examples of pure tangible goods include all of the following EXCEPT:

43.
__________describes the employee’s skills in serving the client.

44.
SSTS refers to __________.

45.
_____________ occurs when a company intentionally uses services as the stage, and goods as the props, to engage individual customers in a way that creates a memorable event.

Read More Section(Marketing)

Each Section contains maximum 70 questions. To get more questions visit other sections.