Which one of the following is the fundamental rethinking and radical redesign of business processes to achieve improvements in performance?

Behavioural factors affecting an individual consist

A. personal attitudes

B. behaviour patterns and work habits

C. physical fitness

D. None of the above

Its basic premise is that the behaviour of human beings is determined by the sum of external environmental factors and not by internal needs, desires and wants. The reference is to

A. Vroom's Contingency Model of Motivation

B. Skinner's Operant Theory of Motivation

C. Adam's Equity Theory of Motivation

D. All of the above

Who of the followings are supporter of behaviouralist theory of organisation?

A. A. H. Maslow

B. Kurt Lewis

C. Chester Bernard

D. All of these

According to behavioural approach, situation includesthe following

A. immediate stimulus and environment

B. physiological, cognitive and psychological processes

C. responses and patterns of behaviour

D. None of the above