12.
In the typical hierarchical organization, the requirement of a lower-level manager to answer to a high-er- level manager in the chain of command is referred to as

13.
We can define . . . . . . . . as activities people performs to acquire, enhance and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement.

14.
Which of the following statement is correct?

17.
An executive inventory report showing which individuals are ready to move into higher positions in the company is called

18.
According to D. Katz, morale has four dimensions
1. Job satisfaction
2. Satisfaction with wages and promotional opportunities
3. Identification with company
4. Pride in the work group
5. Top management support
Select the correct combination.

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