21.
The creation of a successful new product depends on a company's understanding of its . . . . . . . . and its ability to deliver . . . . . . . . to customers.

23.
Social marketing concept is based upon

24.
34% of the customers who fall in one of the categories of diffusion process who are deliberate customers to accept an innovation just before the average adopter in a social system. Such customers who are above average in social and economic measures, rely quite a bit on advertisements and salesmen are known as

29.
Additional brands in the same product category that are able to access sub-segments with different price points or buying motives, are called as

30.
When competing firms in the same industry unit promote their product as a whole, their advertising is best described as