31.
Match the items of List-I and List-II where the PLC curve patterns are given for different categories:
List-I List-II
a. Product category 1. One of several variant shapes
b. Product forms 2. Longest PLC
c. Products 3. Standard PLC
d. Branded products 4. Short or long PLC

32.
. . . . . . . . is the out of designing the company's offering and image to occupy a distinctive plan in the target customers.

37.
"Zero defects in manufacturing . . . . . . . ."