23.
Peak load is

26.
Arrange in sequence the steps involved in the planning process of management.
1. Formulating possible course of action
2. Setting priorities.
3. Obtainingrelevant information.
4. Organising.
5. Recognition of the fact that a problem exists.
6. Selecting the best course.

27.
Arrange the following steps of planning in a sequence.
1. Preparation of derivative plans.
2. Determination of objectives.
3. The use of strategy.
4. Providing follow up to the proposed course of action.
5. Establishment of planning premises.
6. Timing and sequence of operations.
7. Selection of the operation plan.

29.
Arrange the following as per the Maslow's Theory of Hierarchy of Needs for Motivation.
1. Safety and security
2. Social needs friendship and family
3. Physiological needs - air and water
4. Self-actualisation - creativity and problem-solving
5. Self esteem - confidence and achievement

30.
A consumer passes through five stages in buying decision process. Arrange the sequence of decision-making steps in correct order.
1. Information search
2. Problem recognition
3. Purchase decision
4. Post purchase behaviour
5. Evaluation of alternatives

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