Business Communication MCQ Questions and Solutions with Explanations | Management

A. Employees feeling that they don't receive enough information to do their jobs

B. Employees feeling that they receive too much information

C. Employees feeling the information they do receive is not the information they need

D. All of the above

A. Manager communication

B. officer communication

C. administrator communication

D. Official communication

A. interviewing potential employees

B. resolving conflicts

C. presenting and selling ideas

D. All of the above

A. How technology can best serve the organization

B. Relationships and their effects on organizations

C. Sexual harassment in the workplace

D. All of the above

A. downward

B. upward

C. grapevine

D. lateral

A. Always state the research question or hypothesis and are written in first person to show that the author takes responsibility for the findings

B. Usually a review of the literature, the findings, a discussion and recommendations

C. Always present recommendations as well as an outline of the methods used and the findings

D. At least a review of the literature, the methods used, the findings and a discussion They have some common elements but may vary in overall organisational structure

A. Internal source

B. External source

C. Both Internal and External sources

D. None of the above

A. information

B. management

C. employee

D. capital

A. need dependent

B. organization dependent

C. information dependent

D. management dependent

A. Customers care department

B. HR department

C. Marketing department

D. Production department