61.
The first opportunity to gain the reader's attention in a direct mail letter is

62.
An example of a communication channel is

63.
In interpersonal communication, ethics

64.
Which of the following is an example of a nonverbal message?

65.
The ability to communicate effectively

66.
A message can only be deemed effective when it is

67.
Learning to communicate with others is key to

68.
Select the statement that is not true of sales letters.

69.
__________ is used to provide feedback to higher-ups, inform them of progress toward goals, and relay current problems.

70.
Which of the following is not a barrier to effective communication?

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