61. The first opportunity to gain the reader's attention in a direct mail letter is
62. An example of a communication channel is
63. In interpersonal communication, ethics
64. Which of the following is an example of a nonverbal message?
65. The ability to communicate effectively
66. A message can only be deemed effective when it is
67. Learning to communicate with others is key to
68. Select the statement that is not true of sales letters.
69. __________ is used to provide feedback to higher-ups, inform them of progress toward goals, and relay current problems.
70. Which of the following is not a barrier to effective communication?
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