131. The leader acts as a liaison officer between the employees and the outside world is _________.
132. Fixation of standards, measurement of performance, comparison, and correction of deviation are the steps in________.
133. The delegation of authority on the basis of custom, conventions or usage is known as
134. Planning is looking ahead and control is_________.
135. Exchange of ideas, opinions, information etc. between two or more persons is________.
136. Delegation of some of his duties by a subordinate to another subordinate of the same rank is called
137. Communication is a _________.
138. The person who sends a message is known as________.
139. Direction is a managerial function performed by
140. The act of making ones ideas and opinions known to others is said by_______.
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