21.
The chain of command from the highest authority to the lowest level in the organization is _________.

22.
General and Industrial Management was written by

23.
Study of the movements of both the workers and the machine to eliminate wasteful movement is ___________.

24.
Henry Fayol concentrated on

25.
Contingent plan to meet environmental pressures is ____________.

26.
Every subordinate should receive orders from and be accountable to only one superior is

27.
A statement of expected results expressed in numerical terms for a definite period of time in the future is known as ____________.

28.
The principle seeks to ensure unity of action is

29.
___________ is the harmonising or synchronising of individual efforts with the purpose of achieving group goals..

30.
__________ is an obligation to perform certain functions and achieve certain results.

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