31.
The leader acts as a liaison officer between the employees and the outside world is _________.

32.
Fixation of standards, measurement of performance, comparison, and correction of deviation are the steps in________.

33.
The delegation of authority on the basis of custom, conventions or usage is known as

34.
Planning is looking ahead and control is_________.

35.
Exchange of ideas, opinions, information etc. between two or more persons is________.

36.
Delegation of some of his duties by a subordinate to another subordinate of the same rank is called

37.
Communication is a _________.

38.
The person who sends a message is known as________.

39.
Direction is a managerial function performed by

40.
The act of making ones ideas and opinions known to others is said by_______.

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