23.
Match List I with List II and select correct answer:
List-I List-II
a. Application of psychology to industry and management 1. Henry L Gantt
b. Program evaluation and review technique 2. Walter Dill Scott
c. Widely acclaimed first lady of management 3. Lillian Gilbreth
d. Application of psychology to advertising marketing and personnel 4. Hugo Munsterberg

25.
'The scalar principle of organisation' implies

27.
The organisational charts are used

28.
Strategic planning in service organisations is all about

29.
Important names associated with the classical theory are those of
1. Henry Fayol
2. Max Weber
3. Luther Gulick
4. FW Taylor
Select the correct answer:

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