11. The overall goal of scientific management is
12. Which of the following has specialists from different functional departments working on one or more projects that are led by a project manager?
13. "Hierarchy consists in the universal application of the superior-subordinate relationship through a number of levels of responsibility reaching from the top to the bottom of the structure." This observation is attributed to
14. Human relation theory focuses on
15. Match the following.
List-I
List-II
a. 360° appraisal
1. No boundary organisation
b. Virtual organisation
2. Network organisation
c. Customer priority
3. Inverted pyramid
d. Horizontal organisation
4. Wider span of management
| List-I | List-II |
| a. 360° appraisal | 1. No boundary organisation |
| b. Virtual organisation | 2. Network organisation |
| c. Customer priority | 3. Inverted pyramid |
| d. Horizontal organisation | 4. Wider span of management |
16. Which of the managerial function is the essence of management?
17. In hospitals, the following type of departmentation is common
18. Who coined the term 'POSDCORB'?
19. Gang plank theory of communication advanced by Henry Fayol is an example of
20. According to Henry Fayol, which of the following statements is correct?
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