21.
Identify the social scientist, whose notions on negotiation, power and employee involvement were extremely influential in the advancement of organisational and administrative studies fields.

23.
The . . . . . . . . refers to the assignment of formal authority and responsibility to another person for carrying out specific activities.

24.
According to system approach, Carzo and Yanouzas identify which of the following elements as sub-systems?
1.Technical sub-system
2. Goals and value sub-system
3. Power sub-system
4. Structural sub-system
5. Social sub-system

25.
Match the following:
List-I List-II
a. Controlling 1. Clarity in working relationships
b. Planning 2. Integration employees efforts
c. Directing 3. Promotion of innovative ideas
d. Organising 4. Ensuring discipline and order

30.
Arrange the following activities in the correct sequence to describe the process of staffing.
1. Human resource planning
2. Recruitment
3. Placement and Induction
4. Selection
5. Training and Development
6. Promotion
7. Appraisal
8. Remuneration

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