13.
Match the following.
List-I List-II
a. Henry L Gnatt 1. Theory of Bureaucracy
b. Max Weber 2. Father of Modern/Administrative Management Theory
c. Alex F Osborm 3. Graphic methods of describing plans and harmonious cooperation
d. Henry Fayol 4. Father of brainstorming

14.
The . . . . . . . . to management was viewed as "a way of thinking about the job of managing that provides a framework for visualising internal and external environmental factors as an integrated whole."

15.
Which of the following statement(s) is/are correct?
1. Coactive power involves sharing obligations and benefits within a power structure.
2. Coercive power is one group or individual's power over another.

16.
Which of the following statements are true/false?
1. Speed boss maintains the planned speed of production.
2. Gang boss makes the arrangement of men, material and machines for the job.
3. Inspector determines the process of job.
4. Route clerk maintains proper discipline.

17.
Modem theory of organisation includes

18.
Experienced managers have a simple and effective way to check whether their goals are good or not they use the acronym 'SMART', which stands for

19.
One of the advantage of matrix structure is that

20.
Assertion (A) Scientific management is also called the physiological organisational theory.
Reason (R) Scientific management is concerned with only that range of human behaviour which relates to production.

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