11.
Which one of the following falls under 'Dry promotion' category?

12.
Match the following.
List-I (Thinkers) List-II (Books)
a. Melman Seymour 1. Dynamic factors in industrial productivity
b. Leighton 2. Human relation in changing world
c. RW Revans 3. Essay in human relations
d. Aldrich 4. Principles and fractions of management

14.
A person who initiates, stimulates, or facilitates a change program is called

15.
While recruiting for non-managerial, supervisory and middle-management positions which external factor is of prime importance?

16.
Which of the following models is popular for its comparison of personnel management and human resource management on the basis of 'Hard' and 'Soft' approach?

17.
. . . . . . . . provides for health care and cash benefits in cases of sickness, maternity and employment injury.

20.
The main advantage of . . . . . . . . is that they help in the generation of creative ideas as the happy and contented person can only be creative.