41.
Match the following.
List-I List-II
a. The monitoring stage 1. The firm identifies and confirms the overall business direction.
b. The clarification stage 2. Investment on the human capital and the value placed by employees on this investment.
c. The assessment stage 3. The firm checks the new system against strategy.
d. The design stage 4. The firm plans the proposed changes into practice.

43.
Factors which have contributed to the slow progress of arbitration have identified by the National Commission on Labour as

45.
Match the following.
List-I List-II
a. Markov Analysis 1. Files of personnel education, experience, interest, skill etc that allow managers to quickly match job opening with employee backgrounds
b. Replacement Chart 2. Study of firm's past employment needs over a period of years to predict future needs
c. Skill Inventories 3. Method for tracking the pattern of employee movements through various jobs
d. Trend Analysis 4. A profile of job holders department wise and orders a snapshot of who will replace, of there is a job opening

46.
Whirlpool's user of a performance management system worldwide is an example of

48.
Knowledge management refers to

50.
Match the following.
List-I (Principle of Human Relations) List-II (Features)
a. Effective Communication 1. Good environment
b. Work Recognition 2. Acceptance
c. Giving Preference to Personal Feelings 3. Ideal
d. Motivation 4. Promotion