61.
. . . . . . . . can be defined as the set of systematic set of activities designed by an organisation to provide its members with the necessary skills to meet current and future job depends.

62.
The role analysis technique model is designed to clarify

63.
Which one of the following processes allows top management to diagnose the management styles of supervisors, identify potential, employee problems and take corrective action with individual supervisors as necessary?

67.
Match the following.
List-I (Type of Skill Test) List-II (Sub-type of Test)
a. Aptitude Test 1. Skill Test
b. Achievement Test 2. Job knowledge Test
c. Situational Test 3. Group Discussion
d. Personality Test 4. Projective Test

68.
Redressal of employee grievances covers