61.
Match the following.
List-I List-II
a. Digital dashboards 1. It is Japanese technique comprising of circle of groups.
b. Quality circle 2. It is an information management tool which is used for tracking metrics, Key Performance Indicators (KPls).
c. BPR 3. It involves the fundamental reshaping of core business activities and processes to attain dramatic developments and improvements in quality.
d. Empowerment 4. It means allowing the individuals and encouraging them to take personal responsibilities for improving their potentials.

62.
Match the following.
List-I (Wage Payment Methods) List-II (Basis)
a. Time wage 1. Working days
b. Piece wage 2. Production units
c. Balance wage 3. Minimum wage
d. Incentive wage plan 4. Bonus and overtime

63.
Information systems can also provide knowledge networks for linking people so that . . . . . . . . knowledge can be shared.

64.
Many a times in the organisations, the schemes that reward employees for their better performance,fail because

65.
Which of the following statements are correct?
1. Job evaluation evaluates the job and not the job holder.
2. Job specification is prepared on the basis of job descriptton.

68.
. . . . . . . . are involved with efforts to improve productivity through changes in employee relations.

70.
Negotiations are an important aspect of the collective bargaining process. What do they ensure?