72.
Given
1. Training is required at different levels namely, for unskilled workers, semiskilled workers. Skilled workers, office staff, supervisory staff and managerial.
2. Semi-skilled workers are selected amongst the unskilled workers who have made themselves conversant with the handling of the machine.
3. Management training has become an essential activity of every firm.
4. Training programme should be periodically evaluated to determine its effectiveness.
Select the correct statement.

73.
Alexander of Leighton enumerative five major determinants of morale, which are
1. Confidence of the individual members in the purpose of the group.
2. Confidence of the different member of the group in the leadership and the ability of the leadership.
3. Confidence of the individual members in their fallen worker
4. Organisational efficiency
5. Conditions in the group and working conditions

74.
Which of the following provides a set of rights, responsibilities and obligations that structure the behaviour of the employer and the employee?

75.
Which of the following is not a part of basic seven quality control tools?

77.
According to 'The Hot Stove Rule' propounded by Douglas McGregor, a sound disciplinary system in an organisation does not includes

78.
Which of the following is the main reason for why harassment and bullying need to be taken seriously at work?

80.
The definition "An organisation is the planned coordination of the activities of a number of people for the achievement of some common explicit purpose or goals through the division of labour and function and through a hierarchy of authority and responsibility." Is given by