21. . . . . . . . . is a systematic and planned introduction of employees to their jobs, their co-workers and the organisation.
22. Match the following.
List-I (Methods)
List-II (Definitions)
a. Graphic rating scale
1. Order of ranking from best to worst
b. BARS
2. Evaluation based on key incidents
c. Simple ranking
3. It lists a number of traits and a range of performance for each
d. Critical incident method
4. Rating in behavioural terms
| List-I (Methods) | List-II (Definitions) |
| a. Graphic rating scale | 1. Order of ranking from best to worst |
| b. BARS | 2. Evaluation based on key incidents |
| c. Simple ranking | 3. It lists a number of traits and a range of performance for each |
| d. Critical incident method | 4. Rating in behavioural terms |
23. Empowering workers is good for the organisation because
24. A person looks at two circle. One is black and the other, is white. The retinal images are also different for the two circles, inspite of these differences, the person perceives the two circles as being identical in form. This is a case of
25. Training information system includes
26. A local airline refuses to hire as flight attendants, any person who is below 5 feet tall. This is an example of
27. Match the following.
List-I (Stress related terms)
List-II (Their descriptions)
a. Coping behaviour
1. The resultant feeling caused by a sense of privation, deprivation or conflict in relation to the goal directed activities.
b. Deprivation
2. Dealing with situations of privation, deprivation, frustration and stress.
c. Frustration
3. Blocking or interfering with goal directed activities.
d. Glow-up
4. Feeling of challenge, high job satisfaction, creativity effectiveness and better adjustment to work and life.
| List-I (Stress related terms) | List-II (Their descriptions) |
| a. Coping behaviour | 1. The resultant feeling caused by a sense of privation, deprivation or conflict in relation to the goal directed activities. |
| b. Deprivation | 2. Dealing with situations of privation, deprivation, frustration and stress. |
| c. Frustration | 3. Blocking or interfering with goal directed activities. |
| d. Glow-up | 4. Feeling of challenge, high job satisfaction, creativity effectiveness and better adjustment to work and life. |
28. Match the following.
List-I (Key phrases)
List-II (Theorists)
a. Habit strength
1. E. L. Thorndike
b. Trial and error
2. I. P. Pavlov
c. Contiguity
3. C. L. Hull
d. Contingencies
4. B. F. Skinner
| List-I (Key phrases) | List-II (Theorists) |
| a. Habit strength | 1. E. L. Thorndike |
| b. Trial and error | 2. I. P. Pavlov |
| c. Contiguity | 3. C. L. Hull |
| d. Contingencies | 4. B. F. Skinner |
29. Celebrity endorsements and objects that bring positive attitude of customer's towards a produced is classified as
30. The study of people's perception of and reactions to fairness and unfairness in organisations is known as
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