41.
In a __________ orientation, the role of marketing research is to determine customer needs and how well the company is satisfying them.

42.
When a manager focuses on making whatever products are easy to produce, and then trying to sell them, that manager has a _____________ orientation.

43.
In addition to businesses, the marketing concept is also applicable to ___________.

44.
The controllable variables a company puts together to satisfy a target group is called the _____________.

45.
When customer expectations regarding product quality, service quality, and value-based price are met or exceeded, _________ is created.

46.
In relationship marketing firms focus on __________ relationships with __________.

47.
A marketing philosophy summarized by the phrase 'a stronger focus on social and ethical concerns in marketing' is characteristic of the _________ period.

48.
The basic role of promotion is _________.

49.
If the aim of the promotion to introduce a new consumer product is to achieve high awareness levels, the firm will most likely make heavy use of _______ in the promotional mix.

50.
A consumer contest is an example of _________.

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