85.
The following statements are related to marketing channels. Which of the following is correct?
1. They facilitate physical movement of goods from manufacturer to customer
2. There is no intermediary in first level channel.
3. Producer is not a part of zero level channel.
4. There are several levels in a marketing channel.

86.
From the given columns, which of the combinations best describe the concepts of product hierarchy?
List-I List-II
a. Need family 1. The core need that underlines the existence of a product family
b. Product family 2. Group of items within a product line that share one of several possible forms of the product
c. Product class 3. Group of products within the product family recognised as having a certain functional coherence
d. Product line 4. All the product classes that can satisfy a core need with reasonable effectiveness

87.
Use of mail, telephone and other non-personal contact tools to communicate with or solicit a response from, specific customers and prospects is called

88.
Assertion (A): Selling is important not merely for increasing the profits of businessmen, but also for making goods and services available to the consumers in society.
Reason (R): It is the process whereby goods and services finally flow to the consumers who need them and the firm performs its functions of distributing its products among consumers.

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