63.
Statement I Internal failure costs are generated after the product is dispatched as a result of non-performance to requirements.
Statement II External failure costs are generated before the product is dispatched as a result of non-conformance to requirements.
Which of the following answer is correct related to above statements being correct or incorrect?

65.
Match the following 'S' with their correct explanation under Kaizen.
List-I List-II
a. Sustain 1. Removing obstacles
b. Set in order 2. Keeping workstation clean
c. Sort 3. Prevention of wastage of time
d. Shine 4. Performance without being supervised

66.
The arrival rate of customers at a service window of a cinema hall follows a probability distribution with a mean rate of 45 per hour. If the service rate of the clerk follows poisson distribution, with a mean of 60 per hours, what is the probability of having no customer in the system?

69.
What are several different types of software, which sit in the middle of and provide connectivity between two or more software applications?

70.
Which is the best description of Kaizen?

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