42.
Match the following.
List-I List-II
a. TQM promotes 1. Small change
b. Kaizen 2. Continuous improvement
c. Quality circle can solve problem related 3. Employee participation
d. Quality circle benefit to 4. Employee

43.
Which of the following are key components of a total quality management system?

44.
TQM expands on earlier approaches to quality management. Which of the following is ordered correctly from earlier to later ideas?

48.
Statement I Operation research is the application of scientific methods to the study of alternatives in a problem situation with a view to providing qualitative basis for arriving at an optimum solution in terms of goal sought.
Statement II Operation research is a quantitative commonsense embracing observation, experiment and reasoning.

50.
Match the following.
List-I (ISO Certifications) List-II (Field)
a. ISO 9003 1. Testing
b. ISO 14001 2. Environment
c. ISO 9000 3. Guidelines for selection
d. ISO 9002 4. Quality assurance in production
e. ISO 9001 5. Production

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