11. Who has (have) defined QWL as a process by which an organisation responds to employee needs for developing mechanisms to allow them to share fully in making the decisions that design their lives at work?
12. Who concluded that in a structured situation with 'oriented followers' style and identified goal paths the desirable leader style is high on relations and low on task?
13. As per Robbins, the scope of organisation behaviour consists
14. The Organisation Theory includes
15. Which of the following is not the classical theorist?
16. The characteristics of contingency theory includes
17. Which one is not the element of Johari Window?
18. The major goal of informal organisation is
19. The central principle McGregor's Theory Y is
20. Models of organisational behaviour consists of
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