31. Related to group, when the tendency for individuals to expend less effort when working collectively than when working individually is called
32. Which one of the following is the fundamental rethinking and radical redesign of business processes to achieve improvements in performance?
33. List-I consists of motivation theories and List-II consists of the motivation theorists. You have to match them and indicate the correct match as per option.
List-I
List-II
a. Two-factory theory
1. David McClellan
b. ERG theory
2. Fredrick Herzberg
c. Theory X and Theory Y
3. Douglas McGregor
d. Need theory
4. Clayton Alderfer
| List-I | List-II |
| a. Two-factory theory | 1. David McClellan |
| b. ERG theory | 2. Fredrick Herzberg |
| c. Theory X and Theory Y | 3. Douglas McGregor |
| d. Need theory | 4. Clayton Alderfer |
34. Which one of the following is the external dimension to the leaders?
35. As suggested by Pareek, one of the strategies for improving motivation at individual level is
36. Match the following:
List-I (Concepts)
List-II (Examples)
a. Group
1. Human group
b. Theory of personality
2. Ego
c. Perception
3. Cognition
d. Industrial groups
4. Strategic groups
| List-I (Concepts) | List-II (Examples) |
| a. Group | 1. Human group |
| b. Theory of personality | 2. Ego |
| c. Perception | 3. Cognition |
| d. Industrial groups | 4. Strategic groups |
37. Which is not correct about the nature of leadership?
38. Who proposed the Balance Theory of Attitude formation?
39. Match the following.
List-I (Types of Power)
List-II (Examples)
a. Coercive power
1. Legal
b. Legitimate power
2. Personal traits
c. Reward power
3. Ability
d. Referent power
4. Punishment
| List-I (Types of Power) | List-II (Examples) |
| a. Coercive power | 1. Legal |
| b. Legitimate power | 2. Personal traits |
| c. Reward power | 3. Ability |
| d. Referent power | 4. Punishment |
40. Which of the following is/are not 'Non financial incentives'?
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