31.
Related to group, when the tendency for individuals to expend less effort when working collectively than when working individually is called

32.
Which one of the following is the fundamental rethinking and radical redesign of business processes to achieve improvements in performance?

33.
List-I consists of motivation theories and List-II consists of the motivation theorists. You have to match them and indicate the correct match as per option.
List-I List-II
a. Two-factory theory 1. David McClellan
b. ERG theory 2. Fredrick Herzberg
c. Theory X and Theory Y 3. Douglas McGregor
d. Need theory 4. Clayton Alderfer

35.
As suggested by Pareek, one of the strategies for improving motivation at individual level is

36.
Match the following:
List-I (Concepts) List-II (Examples)
a. Group 1. Human group
b. Theory of personality 2. Ego
c. Perception 3. Cognition
d. Industrial groups 4. Strategic groups

39.
Match the following.
List-I (Types of Power) List-II (Examples)
a. Coercive power 1. Legal
b. Legitimate power 2. Personal traits
c. Reward power 3. Ability
d. Referent power 4. Punishment

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