41.
In the quality gap model which gap is explained by the gap between the standards set by management for their product or service compared to their understanding of the customers needs?

42.
Which of the following statement is/are true?

46.
Which of the following naming strategies fall under the category each product is launched under the brand name?

50.
Which of the following model is based on the fact that consumer behaviour is based on his learning, perception and attitude?

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