71. Which component of a mission statement addresses the firms distinctive competence or major competitive advantage?
72. Which of these characteristics best describes a customer-driven organization?
73. Which of the following is a source of differentiation?
74. Which component of a mission statement addresses the basic beliefs, values, aspirations, and ethical priorities of the firm?
75. Effective mission statements
76. Which of the following best relates to market share? Market share is:
77. The goal of the cost leader is to:
78. Which of the following is a means to develop a customer commitment focus in the organization?
79. The means by which long term objectives will be achieved are
80. By what means should an organization measure its performance?
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