23.
Why does crisis messaging on twitter often rely on sharing links to an outside page?

25.
What helps organisations to explain their mission, combine their many visions and values into a cohesive message to stakeholders?

26.
What is the collection of attributes, that are seen as typical for continuity, centrality and uniqueness of the organisation in the eyes of the members termed as?

27.
IMC calls for recognising all contact points where the customer may encounter the company and its brands. These contact points are called . . . . . . . .

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