41. Communication helps all to devote themselves fully to achieve the objectives of the organisation by way of
42. Counselling the employees of the organisation is the main function of . . . . . . . .
43. Which is a characteristic of private relationships (in comparison to public relationships)?
44. . . . . . . . . is an essential element of successful corporate communication.
45. What is the biggest change in crisis management of an organisation in the current scenario?
46. What supplies the managers and employees with the information?
47. What makes the situation even worse during crisis communication process?
48. Match the following key terms of communications audit procedure with their descriptions.
List-I (Key terms of communication Audit Procedure)
List-II (Description)
a. Identifying and setting the scope and frame work
1. Identifying communication gaps and opportunities, reviewing message quality, delivery, relationship with audience and overall audience communication.
b. Discovery process
2. Assessing the collected data.
c. Distillation Process
3. Research on interviews, focus groups, surveys and paid, earned and owned media.
d. Interpretation
4. Gaining a thorough under standing of the organsation and its strategy.
| List-I (Key terms of communication Audit Procedure) | List-II (Description) |
| a. Identifying and setting the scope and frame work | 1. Identifying communication gaps and opportunities, reviewing message quality, delivery, relationship with audience and overall audience communication. |
| b. Discovery process | 2. Assessing the collected data. |
| c. Distillation Process | 3. Research on interviews, focus groups, surveys and paid, earned and owned media. |
| d. Interpretation | 4. Gaining a thorough under standing of the organsation and its strategy. |
49. Which phase of an organisation is concerned with prevention and preparation?
50. Which of the following is not true for factors responsible for tarnishing the image of an organisation?
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