According to Coombs and Holladay, which type of crisis is one in which external agent causes damage to the organisation?
A. Work place violence
B. Product tampering/malevolence
C. Victim crisis
D. Preventable crisis
Answer: Option B
A. Work place violence
B. Product tampering/malevolence
C. Victim crisis
D. Preventable crisis
Answer: Option B
A. sponsorship and publicity
B. lobbying and literature
C. publicity and event management
D. exhibitions and publicity
Press agentry approach prevalent in US in the initial stage lacked
A. information
B. truth
C. publicity stunt
D. public wellbeing
A. Image Repair Theory
B. Integrated Crisis Mapping Model
C. Attribution Theory
D. Situational Crisis Communication Theory
What creates distrust, doubts and misunder standing among the subordinates?
A. Leadership
B. Corrective measures
C. Discipline
D. Lack of communication
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