Match the following terms or statements of crisis communications with their phases.
| List-I (Terms or Statements) | List-II (Crisis phase) |
| a. Make sure information is kept confidential | 1. Pre-crisis phase |
| b. Reputation repair and Behavioural intentions | 2. Crisis response phase |
| c. Be quick, accurate and consistent | 3. Post crisis phase |
| d. Crisis management plan | 4. Crisis communication Process |
A. a-1, b-2, c-3, d-4
B. a-4, b-3, c-2, d-1
C. a-2, b-4, c-1, d-3
D. a-3, b-1, c-4, d-2
Answer: Option B
This Question Belongs to Mass Communication And Journalism >> Public Relations And Corporate Communication
Related Questions on Public Relations and Corporate Communication
A. sponsorship and publicity
B. lobbying and literature
C. publicity and event management
D. exhibitions and publicity
Press agentry approach prevalent in US in the initial stage lacked
A. information
B. truth
C. publicity stunt
D. public wellbeing
A. Image Repair Theory
B. Integrated Crisis Mapping Model
C. Attribution Theory
D. Situational Crisis Communication Theory
What creates distrust, doubts and misunder standing among the subordinates?
A. Leadership
B. Corrective measures
C. Discipline
D. Lack of communication
Join The Discussion