Measures that analyze performance of a company, such as residual income, economic value added and customer satisfaction are collectively called

A. interactive control systems

B. belief systems

C. boundary systems

D. diagnostic control systems

Answer: Option D

Solution(By Examveda Team)

Measures that analyze performance of a company, such as residual income, economic value added and customer satisfaction are collectively called diagnostic control systems. Diagnostic Control System is a traditional management control system used to monitor and optimize targets and outcomes: budgets, performance management and measurement, business plans, valuation standards, incentive systems and compensation systems.