Passengers can now rate thousands of trains and railway stations on safety, cleanliness, timeliness, services and other amenities online.
Online community network LocalCircles will share the feedback on over 2,900 trains and 4,500 railway stations with the Ministry of Railways on a consolidated basis.
Passengers can visit the LocalCircles website and search for a train or station to submit their feedback.
Railway Minister Suresh Prabhu has actively used social media platforms in the past to take feedback on train services and the performance of the Railways.
The railway Budget also emphasised on passenger feedback, as it announced that a single official will be made accountable for each train’s on-board experience.
Current Affairs 7th March, 2016 Highlights of Union Budget 2016-17 Highlights of Railway Budget 2016
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