Philosophy, in which management works to improve value chain of products, to exceed customer expectations is classified as
A. quality
B. management chain
C. customer chain
D. cost chain
Answer: Option A
Solution (By Examveda Team)
Philosophy, in which management works to improve value chain of products, to exceed customer expectations is classified as quality. Quality means "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs."This Question Belongs to Management >> Management Accounting
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