What does 'crisis communication' refer to?
A. An exercise aimed at employee management
B. An initiative aimed at protecting the reputation of the organisation
C. A situation which has gone out of control
D. A process of employee appraisal
Answer: Option B
Related Questions on Public Relations and Corporate Communication
A. sponsorship and publicity
B. lobbying and literature
C. publicity and event management
D. exhibitions and publicity
Press agentry approach prevalent in US in the initial stage lacked
A. information
B. truth
C. publicity stunt
D. public wellbeing
A. Image Repair Theory
B. Integrated Crisis Mapping Model
C. Attribution Theory
D. Situational Crisis Communication Theory
What creates distrust, doubts and misunder standing among the subordinates?
A. Leadership
B. Corrective measures
C. Discipline
D. Lack of communication

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