Which is incorrect?

A. Ombudsman is appointed by the central Govt under powers of the Insurance Act’38 and under Redressal of Public Grievance Rules 1998

B. The recommendations of the Ombudsman are always binding on the insured

C. The Ombudsman can act as a mediator by mutual agreement between the insurer and the insured

D. If mediated, the decision of the Ombudsman is final whether to accept or reject the compliant

Answer: Option B

Solution(By Examveda Team)

The recommendations of the Ombudsman are always binding on the insured. The ombudsman shall pass an award within a period of three months from the receipt of the complaint. The awards are binding upon insurance companies.