Which of following is an example of internal business perspective in balanced scorecard?
A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share
Answer: Option B
Solution(By Examveda Team)
Operating capabilities and number of patents is an example of internal business perspective in balanced scorecard. A balanced scorecard is a strategic management performance metric used to identify and improve various internal business functions and their resulting external outcomes. Balanced scorecards are used to measure and provide feedback to organizations.This Question Belongs to Management >> Management Accounting
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