Which of the following are correct?

A. If dispute is not settled through mediation, Ombudsman will pass an award within 3 months of receipt of the compliant

B. If the award is acceptable to the insured, it is binding on the insurer to implement the award

C. If the insured does not accept the award, it is not implementable at insurer's level

D. All of the above

Answer: Option D

Solution(By Examveda Team)

All of the above are correct.
If dispute is not settled through mediation, Ombudsman will pass an award within 3 months of receipt of the compliant. If the award is acceptable to the insured, it is binding on the insurer to implement the award and If the insured does not accept the award, it is not implementable at insurer's level.