Which of the following relate to measures of non-financial performance of a concern?
1. Customer satisfaction
2. Business process improvement
3. Economic value added
4. Learning organisation
Select the correct answer
A. 1, 2 and 4
B. 2, 4 and 3
C. 4, 1 and 3
D. All of these
Answer: Option A
Related Questions on Costing
Basic objective of cost accounting is ________
A. tax compliance.
B. financial audit.
C. cost ascertainment.
D. profit analysis.
Process costing is suitable for ________.
A. hospitals
B. oil refing firms
C. transport firms
D. brick laying firms
The cost which is to be incurred even when a business unit is closed is a _____.
A. imputed cost
B. historical cost
C. sunk cost
D. shutdown cost
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