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According to Schein (1985), what are the levels that make up a company's culture?

A. Artifacts, values, underlying assumptions, and behaviors

B. Artifacts, values, and underlying assumptions

C. Artifacts, communications, underlying assumptions, and behaviors

D. Values, communications, and underlying assumptions

Answer: Option A

Solution(By Examveda Team)

According to Schein (1985), Artifacts, values, underlying assumptions, and behaviors are the levels that make up a company's culture. The first level is the characteristics of the organization which can be easily viewed, heard and felt by individuals collectively known as artifacts. The dress code of the employees, office furniture, facilities, behavior of the employees, mission and vision of the organization all come under artifacts and go a long way in deciding the culture of the workplace. The next level according to Schein which constitute the organization culture is the values of the employees. The values of the individuals working in the organization play an important role in deciding the organization culture. The thought process and attitude of employees have deep impact on the culture of any particular organization. What people actually think matters a lot for the organization? The mindset of the individual associated with any particular organization influences the culture of the workplace. The third level is the assumed values of the employees which can’t be measured but do make a difference to the culture of the organization. There are certain beliefs and facts which stay hidden but do affect the culture of the organization. The inner aspects of human nature come under the third level of organization culture. Organizations where female workers dominate their male counterparts do not believe in late sittings as females are not very comfortable with such kind of culture. Male employees on the other hand would be more aggressive and would not have any problems with late sittings. The organizations follow certain practices which are not discussed often but understood on their own. Such rules form the third level of the organization culture.

This Question Belongs to Management >> Strategic Management

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