Business letters produce immediate effect because they are
A. interesting
B. informal
C. brief
D. formal
Answer: Option B
A. interesting
B. informal
C. brief
D. formal
Answer: Option B
The most important goal of business communication is_________.
A. favorable relationship between sender and receiver
B. organizational goodwill
C. receiver response
D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower
B. Lower to upper
C. Horizontal
D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate
B. subordinate to superior
C. employees with same status
D. none of these
Appeals and representations are used in_________communication.
A. horizontal
B. downward
C. upward
D. grapevine
i think its formal letter. Formal is for Business or professional purpose while informal letter is for friends, relatives etc.
Isn't this supposed to be formal? Or am I wrong?