Customer behavior in which the customer moves from one queue to another in a multiple channel situation is.
A. Balking
B. Reneging
C. Jockeying
D. Altering
Answer: Option C
Solution(By Examveda Team)
Customer behavior in which the customer moves from one queue to another in a multiple channel situation is Jockeying. Customers may jockey from one line to another, i.e. move from one line to another. This can be seen typically at supermarkets as well as train stations, where a person leaves the line he is standing in, and joins another line which appears to be shorter, or appears to be moving faster.Related Questions on Operations Research
A. Is possible when the variables value is known
B. Reduces the scope of judgement & intuition known with certainty in decision-making
C. Require the use of computer software
D. None of the above
A. Must be deterministic
B. Requires computer aid for its solution
C. Represents data in numerical form
D. All of the above
A physical model is example of.
A. An iconic model
B. An analogue model
C. A verbal model
D. A mathematical model
The qualitative approach to decision analysis relies on.
A. Experience
B. Judgement
C. Intuition
D. All of the above
Join The Discussion