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If an organization is to survive, which of the following is most essential?

A. Strong financial performance

B. Committed employees

C. High level of service

D. Customer retention

Answer: Option C

Solution (By Examveda Team)

If an organization is to survive, High level of service is most essential. At the highest level, the minimum attributes that the customer/stakeholder expects in the service include: High quality, Customer friendly, Environmentally responsible, etc.

This Question Belongs to Management >> Strategic Management

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