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This question belongs to Management Business Communication
Business Communication
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In writing business letters, one has to be

Answer & Solution
Correct Answer: Option D
In writing business letters, one has to be friendly. A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external partyes. The overall style of letter depends on the relationship between the parties concerned.
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3 Comments
Vaishali Khurana
Vaishali Khurana 3 years ago
it should be formal why friendly
Mariya Kulsoom
Mariya Kulsoom 5 years ago
Why option D? The letters are supposed to be formal.
Vy Trần
Vy Trần 8 years ago
Why is the option D? In think it would be option C