Match the following.
| List-I | List-II |
| a. Cognitive bias in which one trait of a person influences overall judgement about him | 1. Jargon |
| b. Meaningless talk or writing familiar only to a group or a profession | 2. Halo effect |
| c. Converting the message into symbols by sender | 3. Encoding |
| d. Manipulating information to make it appear favourable to receiver | 4. Filtering |
A. a-2, b-1, c-4, d-3
B. a-2, b-4, c-3, d-1
C. a-2, b-1, c-3, d-4
D. a-2, b-3, c-1, d-4
Answer: Option C
Basic approach in employee's performance compares with their current performance to
A. set standards
B. performance in previous years
C. performance in last job
D. none of the above
Easiest performance appraisal interview is
A. satisfactory-promotable interview
B. satisfactory-not promotable interview
C. unsatisfactory-correctable interview
D. unsatisfactory-uncorrectable interview
Performance' appraisal feedback always includes
A. assessment of employee performance
B. setting work standards
C. providing feedback to the employees
D. all of the above
A rating scale which enlists traits and performance values is called
A. graphic rating scale method
B. management by objectives
C. alternation ranking method
D. in-house development

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