?
Match the items of List-II with List-I relating to personal selling process and identity the correct answer.
| List-I |
List-II |
| a. Prospecting |
1. Attention, Interest, Desire, Action |
| b. Pre-approach |
2. Identifying profiles, leads, records and qualifying capability, and willingness |
| c. Presentation |
3. Reduce dissonance, build goodwill |
| d. Post-sales services |
4. Information, habits, and preferences |
Answer & Solution
Correct Answer:
Option
C
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