Match the items of List-II with List-I relating to personal selling process and identity the correct answer.

List-I	List-II
a. Prospecting	1. Attention, Interest, Desire, Action
b. Pre-approach	2. Identifying profiles, leads, records and qualifying capability, and willingness
c. Presentation	3. Reduce dissonance, build goodwill
d. Post-sales services	4. Information, habits, and preferences

A. a-1, b-3, c-4, d-2

B. a-3, b-4, c-2, d-1

C. a-2, b-4, c-1, d-3

D. a-4, b-3, c-2, d-1

Answer: Option C